IT Technician & Custom PC Builder

About the role

We are looking for a full‑time IT Technician Cum Custom PC Builder to join our team in Kozhikode. You will work on‑site, assembling high‑performance PCs for gamers and professionals while providing technical support to our diverse clientele.

Key responsibilities

• Assemble and configure custom gaming and workstation PCs according to customer specifications.
• Diagnose and troubleshoot hardware and software issues for both individual and business clients.
• Provide on‑site technical support and exceptional customer service.
• Educate customers on system maintenance, usage, and best practices.
• Assist with the setup of technical infrastructure for enterprise customers, including networking equipment.

Required profile

• Proficiency in troubleshooting and diagnosing IT problems.
• Experience in technical support and customer service.
• Ability to conduct training sessions for customers.
• Strong knowledge of PC hardware and custom PC building, especially gaming and workstation setups.
• Familiarity with networking and IT infrastructure (a plus).
• Bachelor’s degree or equivalent technical certification preferred.
• Excellent problem‑solving skills, attention to detail, and ability to work independently or within a team.

Required skills

• PC hardware
• Custom PC building
• Troubleshooting
• Technical support
• Networking (basic familiarity)