IT Support Executive – ERP & Network

About the role

We are seeking a proactive IT Support Executive to oversee the IT infrastructure of our manufacturing facility in Vapi. The role involves managing hardware, software, network systems, and providing user support to ensure smooth operations.

Key responsibilities

• Install, configure and maintain computers, printers, biometric devices, CCTV and network equipment.
• Provide technical support and troubleshoot hardware, software and network issues.
• Monitor and maintain LAN, Wi‑Fi, internet connectivity and network security.
• Manage user accounts, system access and perform regular data backups.
• Coordinate with ERP, payroll and attendance software vendors.
• Maintain IT asset records and monitor equipment performance.
• Apply software updates, antivirus and security patches.
• Assist in maintaining CCTV surveillance and access‑control systems.
• Prepare IT reports, documentation and maintenance records.

Required profile

• Diploma, B.Sc., BCA or B.Tech in IT, Computer Science or related field.
• 2–5 years of experience in IT support, system or network administration.
• Experience in a manufacturing environment is a plus.

Required skills

• Strong knowledge of computer hardware, software and networking.
• Experience with ERP software support and database management.
• Proficiency in Windows OS, MS Office and network administration.
• Familiarity with CCTV, biometric attendance devices and printer management.
• Basic understanding of cybersecurity and data backup procedures.

What we offer

• Salary range ₹20,000 – ₹30,000 per month.
• PF and ESIC benefits.
• Paid leave as per company policy.
• Opportunities for career growth.