International Voice Process Agent

About the role

Teleperformance is seeking enthusiastic individuals to join its International Voice Process team at the AMBIT IT Park in Ambattur. As a Voice Process Agent you will handle customer interactions in English for a global client base, working primarily during night shifts.

Key responsibilities

• Answer and place voice calls for international customers, providing accurate information and support.
• Maintain high quality and service standards as defined by the client.
• Adhere to a rotational shift schedule, including five working days and two days off each week.
• Complete full night‑shift rotations as required.
• Document interactions and update systems according to company procedures.

Required profile

• Graduation (any discipline) is mandatory.
• At least 6 months of experience in any voice‑process or call‑center environment.
• Strong verbal communication skills in English.
• Willingness to start immediately and work night‑shift rotations.

Required skills

What we offer

• Pick‑up and drop‑off transportation provided.
• Rotational shift pattern with two days off each week.
• Opportunity to work in an international, multilingual environment.
• Career growth within a global contact‑center leader.