Infrastructure Operations Lead

About the role

Bosch Global Software Technologies is seeking an Infrastructure Operations Lead to drive the design, automation, and reliability of its on‑premises and cloud infrastructure. The role combines technical leadership, customer engagement, and continuous improvement across a global, 24x7 environment.

Key responsibilities

• Manage and support enterprise infrastructure across on‑premises, Azure, AWS, and GCP environments.
• Automate provisioning, configuration, and lifecycle management using Terraform and Ansible.
• Monitor performance, capacity, and availability with Prometheus, Grafana, ELK and Loki.
• Implement security hardening, patch management, vulnerability remediation and compliance controls.
• Lead incident response, root‑cause analysis and drive timely resolution of complex issues.
• Support disaster recovery, business continuity and resilience initiatives.
• Own assigned services, engage with customers, and drive service improvement initiatives.
• Promote automation, AI/GenAI‑driven operations and evaluate emerging technologies.

Required profile

• Bachelor’s degree in Computer Science, IT or equivalent.
• 7–12 years of experience in infrastructure or cloud operations, platform engineering or managed services.
• Proven experience in 24x7, follow‑the‑sun support models.
• Strong stakeholder management and communication skills.

Required skills

• Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP)
• Terraform, Ansible
• Python, PowerShell, Bash
• Grafana, Prometheus, ELK, Loki
• RHEL/Linux administration
• OpenStack (Nova, Neutron, Swift, Keystone, Horizon)
• Docker, Kubernetes
• CI/CD pipelines, Git, DevOps practices