Guest Service Associate - Housekeeping
Holiday Inn Gurgaon NH8 · Gurugram
Job description
About the role
The Guest Service Associate – Housekeeping ensures guest rooms and public areas are cleaned, maintained and prepared to the hotel’s standards, contributing to a positive guest experience.
Key responsibilities
- Clean and service assigned rooms, including making beds, dusting, vacuuming, sanitising bathrooms and handling waste.
- Maintain kitchenettes, refrigerators, coffee/tea makers and related equipment.
- Report repairs, unsafe conditions and any rooms that cannot be serviced to the supervisor.
- Respond to guest complaints and special requests promptly to ensure satisfaction.
- Monitor and control housekeeping supplies, minimise waste and manage lost‑and‑found items according to procedures.
- Assist with deep‑cleaning projects, turndown duties and other tasks as assigned.
Required profile
- Bachelor’s degree or equivalent in hospitality or related field.
- Minimum three years of experience in a catering or hospitality setting, including supervisory experience.
- Ability to lift up to 50 lb (23 kg) and perform frequent standing, bending, stooping and kneeling.
- Flexible availability for nights, weekends and holidays.
- Proficiency in the local language(s).
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 3 weeks from now
40 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Holiday Inn Gurgaon NH8
Gurugram