Front Office Receptionist

About the role

Royal Ace, a boutique hotel in Bengaluru, is seeking a full‑time Front Office Receptionist to be the first point of contact for guests. You will manage check‑ins, check‑outs, reservations and provide information about hotel services and local attractions, ensuring a smooth and welcoming experience.

Key responsibilities

• Greet guests and handle all front‑desk interactions with professionalism.
• Manage check‑in and check‑out procedures efficiently.
• Answer phone calls, respond to inquiries and direct guests to appropriate departments.
• Maintain accurate front‑desk records and reservation logs.
• Coordinate with housekeeping and other hotel teams to fulfill guest requests.
• Resolve guest concerns promptly and courteously.

Required profile

• High school diploma or equivalent; hospitality or customer‑service training is a plus.
• Strong communication and phone etiquette.
• Ability to work flexible hours, including weekends and holidays.
• Team‑oriented attitude with the capacity to handle multiple tasks.

Required skills

• Basic computer proficiency.
• Familiarity with reservation or property management systems.

What we offer

• Accommodation and meals (all meals provided).
• Employee State Insurance (ESI) benefits.
• Competitive monthly salary ranging from 18,000 to 22,000 INR.