Front Office Receptionist

About the role

We are looking for a Front Office Receptionist to join our diagnostic centre in A S Rao Nagar. The role involves being the first point of contact for patients, ensuring smooth registration and guiding them through the testing process.

Key responsibilities

• Receive patients and generate requisition slips based on doctor prescriptions or test requisition forms.
• Collect accurate cash or credit payments from patients and maintain transaction records.
• Verify patient readiness for requested tests and direct them to appropriate rooms or floors.
• Answer incoming phone calls, address patient queries, and provide information about services.
• Follow up on report status, dispatch reports to the correct recipients, and confirm delivery.
• Maintain the cash hand‑over register and submit daily cash and card transaction data to the branch manager.

Required profile

• Any graduate degree is mandatory for freshers.
• Intermediate qualification with relevant experience in healthcare, hospitals, or diagnostic centres is required for experienced candidates.

Required skills