Front Office Receptionist

About the role

We are looking for a friendly Front Office Receptionist to join CourtSide, a purpose‑built sports and lifestyle arena in Raipur. This full‑time, on‑site position is the first point of contact for members, guests, and visitors, ensuring a welcoming and professional experience.

Key responsibilities

• Greet members and guests, manage check‑ins, and direct visitors to the appropriate facilities or staff.
• Answer phone calls, respond to messages, and maintain accurate appointment schedules.
• Support booking, membership, and payment processes at the front desk.
• Coordinate with internal teams to keep front‑office areas organized and stocked.
• Provide courteous assistance for inquiries, complaints, and special requests.

Required profile

• Strong reception and front‑office experience, including managing check‑ins and visitor flow.
• Excellent customer‑service and communication skills, both verbal and written.
• Professional phone etiquette and the ability to handle multiple inquiries simultaneously.
• Flexibility to work on‑site in Raipur with weekends or evenings as needed.
• Attention to detail, reliability, and solid organizational abilities in a fast‑paced environment.
• Minimum high school diploma; hospitality or administration education is a plus.
• Prior experience in hospitality, sports clubs, or other customer‑facing roles is advantageous.

Required skills

• Basic computer proficiency.
• POS system operation.