Front Office Operator

About the role

The Front Office Operator is the first point of contact for visitors, clients and employees at Macro’s Hyderabad office. You will ensure a professional, welcoming and efficient front‑office experience while supporting day‑to‑day administrative operations.

Key responsibilities

• Visitor Management – greet visitors, issue badges, record details in the electronic visitor management system, notify hosts and maintain a tidy reception area.
• Communication & Coordination – answer and route incoming calls, provide accurate information about office facilities, and liaise with Facilities and Business Units to support meetings and events.
• Administrative Support – book meeting rooms, arrange taxis and executive transportation, receive and distribute deliveries, issue identification cards, and process vendor invoices with proper documentation.
• HR Assistance – support new‑joiner formalities, onboarding coordination and SEZ entry clearance for international visitors.
• Event Management – assist in planning and executing internal events and conferences as required.

Required profile

• Professional and courteous demeanor with strong verbal communication skills.
• Ability to multitask, prioritize tasks and maintain attention to detail.
• Excellent organisational skills and a proactive approach to problem‑solving.
• Comfortable interacting with internal teams and external visitors.

Required skills