Front Office Host – Reception

About the role

The Front Office Host is responsible for contributing to the smooth and efficient running of the Reception area. This role is situated within the Rooms Division and focuses on ensuring that reception operations are carried out without interruption. By maintaining an orderly front desk, the host helps to uphold the hotel's standards of service. The position requires close attention to detail and a commitment to supporting the overall efficiency of the hotel’s guest‑facing functions.

Key responsibilities

• Contribute to the smooth and efficient running of the Reception within the Rooms Division.
• Ensure that reception activities are performed in an orderly and timely manner to support overall hotel operations.

Required profile

• Hold a relevant degree or diploma in Hospitality or Tourism Management, demonstrating formal education in the field.
• Possess a minimum of two years’ experience in hotel operations, providing practical knowledge of front‑office functions.
• Exhibit strong customer service, communication and interpersonal abilities, essential for interacting with guests and colleagues.

Required skills