Front Office Associate – Hotel Reception

About the role

The Finn’s Weaver Resort is seeking a Front Office Associate to join its hospitality team in Kaziranga, Assam. This full‑time, on‑site position involves welcoming guests, managing phone communications, and ensuring smooth check‑in experiences. The role is essential for delivering the resort’s high standards of guest service and creating a tranquil atmosphere.

Key responsibilities

• Answer and direct phone calls with professional etiquette.
• Perform receptionist duties, including greeting guests and managing the front desk.
• Handle guest check‑in and check‑out procedures accurately.
• Provide prompt and courteous customer service throughout the guest stay.
• Communicate effectively with guests to address inquiries and resolve issues.

Required profile

• Strong verbal communication skills and a friendly demeanor.
• Ability to manage front‑desk operations efficiently.
• Professional appearance and attitude when interacting with guests.
• Attention to detail in handling reservations and guest information.

Required skills