Front Desk Receptionist

About the role

We are seeking a confident, energetic Front Desk Receptionist to be the first point of contact for members and visitors at our fitness centre. You will play a key role in delivering a welcoming experience, promoting our services, and supporting daily gym operations.

Key responsibilities

• Greet members and visitors professionally and assist with inquiries.
• Conduct gym tours for prospective clients, explaining facilities, services, and membership options.
• Sell memberships and work towards conversion targets.
• Handle customer inquiries via phone, WhatsApp, and walk‑ins.
• Follow up on leads, manage renewals, and support member retention activities.
• Collect and track fees, renewals, and payments.
• Coordinate with trainers to ensure smooth daily operations.
• Maintain accurate member records and front‑desk documentation.

Required profile

• Strong communication skills and a customer‑focused attitude.
• Enthusiastic about fitness and sales.
• Ability to work in a fast‑paced environment and multitask.

Required skills

What we offer

• Sunday off each week.
• Free gym membership (valued at ₹20,000).
• Free steam access and locker facilities.
• Lushio branded apparel and fitness wear.
• Growth opportunities within the fitness industry.