Front Desk Executive – Member Services

About the role

We are looking for a Front Desk Executive to be the first point of contact for members, guests and visitors at our coworking locations. You will create a welcoming atmosphere, support daily operations and help build a vibrant community.

Key responsibilities

• Greet members, guests and visitors with a warm attitude and handle inquiries about services and amenities.
• Manage incoming calls and direct them to the appropriate department.
• Oversee the Community Bar, keep it stocked, maintain cleanliness and assist members with coffee and beverage service.
• Activate keycards for new members, ensure proper access control and troubleshoot card‑related issues.
• Coordinate check‑in and guest management, record visitor information and work with security to authorize entry.
• Assist members with digital products such as mobile apps and workspace technology, providing basic troubleshooting.
• Perform general administrative duties including mail handling, front‑desk organization and event scheduling support.
• Engage with members, gather feedback, promote community events and foster a collaborative environment.

Required profile

• Previous experience in customer service or front‑desk management is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle a variety of responsibilities simultaneously.
• Tech‑savvy with a basic understanding of digital products.
• Positive attitude and passion for creating a vibrant community.

Required skills

What we offer

• Opportunity to work in a dynamic, fast‑growing coworking environment.
• Engagement with a diverse member base across multiple Indian cities.
• Professional development and community‑building experiences.