Front Desk Executive

About the role

The Front Desk Executive is the first point of contact for visitors, clients and callers, ensuring a warm and professional experience. This role combines reception duties with a range of administrative responsibilities to support smooth daily operations.

Key responsibilities

• Greet and welcome visitors, inform relevant teams of arrivals, and arrange beverages, snacks and meals for meetings.
• Handle incoming calls, emails and walk‑in inquiries, routing information to the appropriate personnel.
• Maintain a clean, tidy reception and waiting area, coordinating with housekeeping as needed.
• Check and stock all reception stations (stationery, cameras, cables, etc.) and allocate them per meeting requirements.
• Set up Zoom or Microsoft Teams meetings and ensure audio‑visual equipment functions correctly.
• Maintain master contact lists for clients, vendors, contractors and consultants, as well as applicant details.
• Update car‑parking records, issue stickers and manage parking arrangements for guests and new employees.
• Oversee storage, stationery, first‑aid kit, pantry supplies, housekeeping materials and AMC contracts.
• Handle courier bookings, maintain related MIS, and arrange employee travel for meetings.
• Implement medical and fire emergency protocols and conduct semi‑annual drills.

Required profile

• Professional demeanor with a friendly, welcoming attitude.
• Strong organizational skills to manage multiple administrative tasks simultaneously.
• Attention to detail in maintaining reception areas and station inventories.
• Ability to coordinate with various internal teams such as housekeeping and security.

Required skills

• Proficiency with Zoom and Microsoft Teams for virtual meeting setup.
• Experience operating audio‑visual equipment.
• Competence in maintaining Management Information Systems (MIS) for tracking visits, couriers and inventory.

What we offer

• Dynamic workplace with exposure to cross‑functional teams.
• Opportunities to develop administrative and client‑service expertise.