Front Desk Attendant

About the role

We are looking for a Front Desk Attendant to join our team at Hotel Raghavji in Radhanpur. This full‑time, on‑site position involves being the first point of contact for guests, handling phone calls, and ensuring smooth front‑office operations.

Key responsibilities

• Answer and direct incoming phone calls with professional etiquette.
• Greet guests, manage check‑in and check‑out procedures, and provide information about hotel services.
• Perform clerical tasks such as data entry, filing, and handling correspondence.
• Maintain clear and courteous communication with guests and internal teams.
• Deliver exceptional customer service, addressing guest inquiries and resolving issues promptly.

Required profile

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Friendly demeanor with a strong customer‑service orientation.
• Ability to multitask, prioritize tasks and work efficiently in a fast‑paced environment.
• Previous experience in a similar front‑desk or receptionist role is a plus.

Required skills

What we offer

• Full‑time employment in a reputable hospitality environment.
• Opportunities for professional growth and skill development.