French Language Specialist

SocialKraft · Mumbai

🇬🇧 English

Job description

About the role

We are looking for a French Language Specialist to join our customer support team. In this position you will interact with French‑speaking customers through phone calls, live chat, and email, ensuring their issues are resolved quickly and professionally.

Key responsibilities

Handle inbound and outbound customer interactions in French via calls, chat, and email.
Diagnose and resolve customer queries while maintaining high satisfaction levels.
Collaborate with internal departments to facilitate issue resolution.
Uphold quality, compliance, and service standards throughout all communications.

Required profile

French language certification at B2‑C2 level.
Strong written and verbal communication skills in both French and English.
Willingness to work rotational shifts.

Required skills

What we offer

Cab service for commuting.
Five‑day work week.
Rotational shift schedule.

Questions fréquentes

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Published 2 months ago

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SocialKraft

Mumbai

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