Fitness Manager

About the role

The Fitness Manager will lead all fitness operations within the gym, overseeing trainers, maintaining facility standards, and creating an inclusive, motivating environment for members and staff. This role is pivotal in driving personal training revenue and ensuring a high‑quality training experience.

Key responsibilities

• Manage and coach the team of personal and general trainers, including shift and leave scheduling.
• Maintain constant communication with the Format and Operations Team on training experience and revenue targets.
• Achieve monthly metrics such as PT session completion, renewal rates, trial‑to‑pack conversion, lead generation, and overall PT revenue.
• Ensure adherence to all training SOPs and provide on‑floor guidance for safe, effective workouts.
• Oversee the launch of new products and experience features, gathering feedback from members and trainers.
• Take ownership of gym facility maintenance and address any operational issues promptly.
• Deliver a premium personal training experience, meeting benchmark performance ratios and client success goals.

Required profile

• Certification from an internationally recognized fitness body.
• Minimum 2 + years of experience delivering training and managing a training team.
• Active CPR/AED certification.
• Strong motivation, interpersonal and communication abilities.
• Proven success in team management and basic administrative tasks.
• Proficiency with Google Sheets and Google Docs.

Required skills

• Internationally recognized fitness certification
• CPR/AED certification
• Google Sheets
• Google Docs

What we offer

• Opportunity to lead a dynamic fitness team in a growing gym environment.
• Performance‑based incentives tied to personal training revenue.
• Professional development and certification support.