Field Quality Engineer (Senior) – SEB

About the role

KONE, a global leader in people‑flow solutions, is seeking a Field Quality Engineer (Senior) for its SEB division. The role focuses on ensuring product and process quality for elevators, escalators and related components through testing, inspection and continuous improvement.

Key responsibilities

• Document, analyze, perform and interpret developmental tests for new or modified products and components in line with quality policies.
• Carry out product and process inspections as directed and record inspection results.
• Prepare detailed reports on quality measurements, inspections and test outcomes.
• Communicate with Quality Engineers and Production Supervisors on quality issues and drive continuous improvement.
• Conduct root‑cause analysis to support KONE’s Corrective Action Program.
• Perform auditing activities across the full value chain, including customer service, engineering, manufacturing and logistics.
• Ensure compliance with KONE Quality and Environmental Policy, ISO 9001 and ISO 14001 standards.
• Support environmental initiatives and carbon‑footprint reduction goals.

Required skills

• Knowledge of ISO 9001 quality management standards.
• Knowledge of ISO 14001 environmental management standards.
• Experience with root‑cause analysis techniques.
• Auditing skills across manufacturing and service processes.

What we offer

• Career progression and opportunities within a global organization.
• Total reward elements that engage and motivate employees.
• Comprehensive learning and development programs covering professional skills.
• Collaborative culture that values innovation, sustainability and ethical business practices.