Events Manager

About the role

The Events Manager will oversee the full lifecycle of property events, ensuring a seamless experience from pre‑event planning through post‑event follow‑up. This full‑time role is based in Mumbai and works closely with sales, property departments, and customers to deliver high‑quality service.

Key responsibilities

• Coordinate event logistics and operations, following established procedures and collaborating with internal teams.
• Serve as the primary liaison between field sales, customers, and property staff throughout pre‑event, event, and post‑event phases.
• Manage group room blocks, meeting spaces, and billing accuracy, conducting bill reviews with clients before final processing.
• Identify operational challenges, develop solutions, and integrate current event‑management trends.
• Participate in site inspections, support the sales process, and solicit feedback for continuous improvement.
• Deliver exceptional customer service, address guest issues, and maintain communication with customers at all stages.

Required profile

• High school diploma or GED with 1–2 years of event‑management experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or a related field with at least 1 year of relevant experience.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.

Required skills

What we offer

• Opportunity to work in a dynamic hospitality environment.
• Professional growth through exposure to diverse event types.