Engineer III, Systems Reliability Engineering

About the role

As an Engineer III, Systems Reliability Engineering, you will lead operational excellence, reliability, observability, automation, and AI‑enabled operations for the global Planning and Allocation ecosystem. You will act as a key operational partner across engineering, product, business, cloud, vendor, and enterprise architecture teams while building a scalable Site Reliability Engineering operating model.

Key responsibilities

• Lead incident response, root cause analysis, and service restoration for business‑critical planning and allocation platforms.
• Build and coach the India‑based SRE team, supporting hiring, onboarding, capability development, and operational excellence.
• Establish observability, monitoring, logging, SLOs, SLIs, operational dashboards, and reliability measurements.
• Drive DevSecOps, automation, AI‑assisted operations, self‑healing workflows, and continuous improvement initiatives.
• Partner with SAP, SAS, Azure, middleware, engineering, and business teams to manage releases, risks, dependencies, and platform priorities.

Required profile

• 8+ years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Operations.
• Strong understanding of reliability engineering, incident management, change management, observability, and operational readiness practices.
• Hands‑on experience with Azure services, CI/CD, Infrastructure as Code, enterprise integrations, APIs, scripting, and monitoring platforms.
• Experience supporting retail, supply chain, planning, allocation, forecasting, ERP, or other business‑critical enterprise platforms, with exposure to Applied AI and AI‑enabled operations.

Required skills

• Azure
• CI/CD
• Infrastructure as Code
• APIs
• Scripting
• Monitoring platforms

What we offer

• Complimentary preventive health check‑up for you & your spouse
• OPD coverage
• Best‑in‑class leave plan including paternity & family care leaves
• Counselling sessions for mental well‑being
• Exclusive discount vouchers on Levi’s products