Engineer II - Intelligent Automation (SAP)

About the role

Levi Strauss & Co. is hiring an Engineer II - Intelligent Automation in Bengaluru to support and improve SAP-based automation solutions across Finance, Order-to-Cash, Procure-to-Pay, Direct-to-Consumer and master-data processes. The role suits an early-career SAP engineer with foundational knowledge of automation and integration concepts, working alongside experienced engineers and business partners on requirements, testing, monitoring, documentation and resolution of routine production issues.

Key responsibilities

• Provide day-to-day production support for SAP intelligent automation and AI solutions covering invoice parking, cash application, sales order automation, credit memo processing and customer master processes.
• Work with Finance, Accounts Payable, Accounts Receivable, Sales, Customer Service, Procurement, DTC and master-data teams to understand requirements, issues and expected outcomes.
• Document business processes, rules, exception scenarios, controls, data mappings, dependencies, acceptance criteria and functional requirements.
• Review solution impacts across SAP FICO, Order-to-Cash, Procure-to-Pay, DTC, Fashion, master data, pricing, billing, receivables, payables, logistics, interfaces and downstream systems with guidance from senior team members.
• Collaborate with SAP ABAP, BTP, AI, workflow, integration, Fiori and automation teams during design, testing, release, cutover and post-release support.
• Monitor automation runs, queues, interfaces, APIs, document processing, business-rule outcomes, exception dashboards, reconciliations and SAP posting status.
• Investigate routine automation failures and escalate complex issues, support incident resolution, validate fixes and contribute to root-cause analysis.
• Execute unit, integration, regression, user-acceptance and production-validation testing, and maintain runbooks, support documentation and knowledge articles.

Required profile

• 5-8 years of SAP experience across implementation, enhancement delivery, integration, automation or production support.
• Foundational process knowledge in one or more areas such as SAP FICO, Order-to-Cash, Procure-to-Pay, Direct-to-Consumer, customer or vendor master data, sales, billing, receivables or payables.
• Experience supporting or testing SAP automations, workflows, interfaces, APIs, background processes or exception-management solutions.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Finance or a related field; SAP, automation, agile or IT service-management certifications are a plus.
• Fashion or retail process experience, including exposure to SAP AFS or S/4HANA Fashion, is preferred but not required.

Required skills

• Basic understanding of workflow, business rules, robotic process automation, document extraction, AI-assisted decisions, human review and SAP transaction execution.
• Familiarity with SAP S/4HANA and one or more related technologies such as SAP BTP, SAP Build Process Automation, SAP Integration Suite, APIs, OData, IDoc, workflow, Fiori or ABAP.
• Awareness of business rules, validations, exception handling, reprocessing, audit trails, security, segregation of duties, SOX controls, data privacy and responsible AI practices.