Engagement Manager – AI Solutions

About the role

Sarvam is building a sovereign AI platform for India. The Engagement Manager will own pipeline development, account strategy and long‑term client engagement, translating complex AI capabilities into funded programmes.

Key responsibilities

• Own day‑to‑day management of active client engagements from scoping to operational handover.
• Serve as primary client contact throughout the engagement lifecycle, proactively managing expectations.
• Translate client operational problems into precise briefs for deployment and engineering teams.
• Track delivery against commitments, surface risks early and drive resolution.
• Collaborate with Strategic Deployment Engineers to ensure solutions match client needs.
• Support pipeline development through account mapping, stakeholder outreach and PoC scoping.
• Build and maintain relationships with mid‑to‑senior client stakeholders, growing account depth.
• Provide market intelligence by surfacing ground‑level observations back to the vertical.

Required profile

• 4–6 years of professional experience, preferably from a top‑tier consulting firm, with a track record of owning complex analytical work.
• At least 2 years in strategic enterprise GTM, account management or programme delivery, owning client relationships end‑to‑end.
• Comfortable operating in long‑cycle, relationship‑driven environments and communicating with senior stakeholders.

Required skills

• Familiarity with Generative AI (GenAI) concepts sufficient to engage credibly with technical teams.
• Understanding of machine learning fundamentals and ability to translate AI capabilities to business contexts.

What we offer

• Fast‑moving, high‑talent team building full‑stack AI with country‑scale impact.
• High ownership and impact from day one, working alongside researchers, engineers and business leaders.
• AI‑first culture influencing how products are built, shipped and problem‑solved.
• Opportunity to work on problems that could change how an entire country learns, works and communicates.