Director of People & Culture

About the role

Raffles Udaipur is seeking a dynamic and visionary Director of People & Culture to lead its human resources function. This senior leader will partner with executive management to shape people strategy, nurture an inclusive culture, and ensure the attraction, development, and retention of top talent across the resort.

Key responsibilities

• Lead day‑to‑day operations of the People & Culture department while aligning initiatives with the hotel’s strategic goals.
• Develop and execute a comprehensive people strategy that reflects organizational values and adapts to evolving business needs.
• Foster a positive, inclusive workplace that promotes open communication, psychological safety, and employee engagement.
• Serve as a strategic partner to the Executive Committee on talent management, organizational development, employee relations, and HR policy.
• Oversee HR administration including compensation, benefits, leave, performance management, talent development, occupational health & safety, and training programs.
• Drive recruitment processes that attract diverse talent and ensure a streamlined, inclusive hiring experience.
• Manage the People & Culture budget, including forecasting, expense tracking, and financial reporting.
• Champion employee relations by addressing concerns, mediating conflicts, and conducting investigations with fairness and empathy.
• Coach departmental leaders to enhance their leadership capabilities.
• Ensure compliance with local employment laws and conduct regular audits of HR policies.
• Analyze HR metrics to identify trends and measure program effectiveness.

Required profile

• Proven senior HR leadership experience, preferably in hospitality or a comparable service‑focused industry.
• Demonstrated ability to transform HR operations and build high‑performing teams.
• Strong strategic thinking with a track record of influencing executive decision‑making.
• Empathetic leadership style with excellent communication and conflict‑resolution skills.

Required skills