Delivery Executive

About the role

Swiggy is looking for a full‑time, on‑site Delivery Executive in Madurai. You will be the face of the brand, picking up orders from partner restaurants or stores and delivering them to customers quickly and safely.

Key responsibilities

• Collect orders from partner locations and deliver them within the promised time window.
• Follow navigation routes using smartphone apps and ensure order accuracy.
• Handle cash or digital payments as required.
• Provide courteous, professional service during every customer interaction.
• Coordinate with Swiggy support through the app and adhere to company policies.
• Maintain the two‑wheeler, delivery equipment, and ensure they are in good condition.
• Meet performance and punctuality standards while representing Swiggy’s brand values.

Required profile

• Ability to manage multiple deliveries efficiently and meet time targets.
• Basic project or program management skills to handle routes during a shift.
• Customer‑focused mindset with consulting and sales abilities to address queries and promote offers.
• Valid two‑wheeler license, local permits, and familiarity with smartphone navigation tools.
• Strong communication, reliability, and time‑management skills.
• Willingness to work flexible hours, including weekends and holidays.
• Minimum education as per local regulations (typically high‑school level); prior delivery or field‑operations experience is a plus.

Required skills