Data Center Technician – Microsoft Cloud Operations

About the role

As a Data Center Technician within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will be responsible for staging, setting up, and deploying hardware in one of Microsoft’s global data centers. The role offers exposure to the core infrastructure that powers services such as Azure, Office 365, Bing, Xbox and OneDrive, and provides opportunities to develop mentoring skills while following strict safety and operational procedures.

Key responsibilities

• Perform diagnostics and troubleshooting on server and networking equipment following standard operating procedures.
• Stage, label, ground, and cable hardware according to safety protocols and Network Design Tasks.
• Execute hardware deployments, upgrades, and simple de‑commissions such as memory upgrades or rebuilds.
• Conduct post‑execution quality checks to verify proper installation and minimal disruption.
• Report, escalate, and document incidents to the appropriate operations management and engineering teams.
• Provide guidance and assistance to fellow technicians on complex tasks.
• Complete all required role‑specific training and certifications.

Required profile

• Experience working in a data‑center environment or with large‑scale hardware deployments.
• Ability to follow detailed standard operating procedures and safety guidelines.
• Strong attention to detail and ability to identify root causes quickly.
• Willingness to mentor peers and share knowledge.
• Commitment to continuous learning through required training.

Required skills

• Hardware diagnostics
• Hardware deployment
• Cabling
• Labeling
• Grounding