Data & Business Intelligence Analyst

About the role

UPS is hiring a Data & Business Intelligence Analyst to provide strategic, analytical and technical support for data and business intelligence activities. The role uses data to gain insight into business opportunities and shares those insights with business stakeholders through reports, tables, graphs and other communication materials.

Key responsibilities

• Design, develop and maintain reports and analytical tools, and monitor and refine data quality
• Identify and resolve errors and inconsistencies in the data
• Turn data results into written reports, tables, graphs and charts for management and clients
• Create ad hoc reports and views regularly to help management understand and analyse issues
• Use data mining to find correlations and patterns in data sets
• Organise and transform information into understandable structures
• Predict trends in the customer base and consumer populations and perform statistical analysis
• Recommend ways to support budgets by streamlining business processes

Required profile

• Bachelor's degree, international equivalent, or at least 3 years of relevant UPS experience
• Strong analytical skills and attention to detail
• Able to learn new applications, processes and procedures quickly
• Team player who can exercise independent judgement and build cross-functional partnerships
• Demonstrated experience writing software requirements and test specifications, and using data to drive business decisions

Required skills

• Intermediate knowledge of SQL and tools that use the SQL language
• Preferred: data warehousing, data science software or similar analytics/business intelligence systems