This job is no longer available
This job expired on 22/09/2026. It no longer accepts applications.
Customer Support Telecaller
Softcrayons IT Education · Delhi
Job description
About the role
We are seeking a Customer Support Telecaller to join our team in Delhi. The role focuses on handling inbound customer calls and providing professional assistance to resolve queries.
Key responsibilities
- Answer incoming customer calls promptly and courteously.
- Identify customer issues and provide accurate solutions or route them to the appropriate department.
- Maintain detailed records of interactions in the company’s CRM system.
- Achieve daily and weekly call handling targets while ensuring high customer satisfaction.
- Stay updated on product information and company policies to deliver correct guidance.
Required profile
- 1‑3 years of experience in a call‑center or customer support environment.
- Strong verbal communication and active listening skills.
- Ability to solve problems quickly and maintain composure under pressure.
- Fluent in English; knowledge of Hindi is an advantage.
Required skills
What we offer
- Full‑time employment.
- Competitive salary range of 300,000‑500,000.
- Opportunity to work in a fast‑growing e‑commerce environment.
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Softcrayons IT Education
Delhi