Customer Support Agent – Onsite in Hyderabad
Cystence · Hyderabad
Job description
About the role
Cystence Private Limited is seeking a friendly, organized, and motivated Customer Support Assistant to help customers use its ERP, accounting, inventory, and business management software.
Key responsibilities
- Assist customers with general inquiries and day‑to‑day software usage.
- Provide basic support for Cystence ERP and business management software, guiding users through features and processes.
- Identify and report software issues to the relevant team and maintain proper records of support requests.
- Coordinate with technical and product teams, support onboarding, and deliver basic software training.
Required profile
- Good communication and interpersonal skills with a professional, friendly demeanor.
- Basic understanding of computers, software, and common business applications.
- Ability to work collaboratively with support and development teams.
- Willingness to learn and develop technical knowledge in a product‑focused environment.
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Published 1 hour ago
Expires 1 month from now
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Cystence
Hyderabad
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