Customer Service Representative

TP · Chennai

Junior 🇬🇧 English

Job description

About the role

Teleperformance is seeking Customer Service Representatives to join its live‑chat team in Perungalathur. The role involves handling customer inquiries for banking and fintech clients through international live‑chat channels.

Key responsibilities

Respond to customer queries via live chat in a professional and timely manner.
Maintain accurate records of interactions and follow up on pending issues.
Adhere to shift schedules, including a rotational night shift pattern (5 days work, 2 days off).
Utilise provided transportation services for commuting to the workplace.

Required profile

Graduation degree (any discipline).
Minimum 1 year experience in a customer support or live‑chat environment.
Strong verbal communication skills in English.
Experience in the banking or fintech sector is a plus.

Required skills

Excellent written communication.

What we offer

Rotational night‑shift schedule with two days off.
Pick‑up and drop‑off transportation.
Opportunity to work with international clients in the fintech space.

Questions fréquentes

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Published 2 months ago

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