Customer Service Executive

About the role

As a Customer Service Executive at IWG you will be the first point of contact for our members and their guests, delivering a warm and friendly experience every day. You will work in a vibrant, global workspace environment, helping to keep the office running smoothly while supporting colleagues and customers alike.

Key responsibilities

• Greet members and visitors with a professional, welcoming attitude.
• Handle a variety of on‑site tasks that ensure the workspace operates efficiently.
• Assist customers and colleagues in resolving everyday issues to create a positive workday.
• Maintain a tidy and organized reception area.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing, and can‑do attitude.
• Ability to follow direction, learn quickly and apply new knowledge confidently.
• Motivation to continuously improve performance.

Required skills

What we offer

• Fun, challenging and rewarding career path.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion prospects and performance‑based incentives.
• Flexible, personalised benefits supporting mental, physical and financial wellbeing.