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This job expired on 16/09/2026. It no longer accepts applications.
Customer Service Executive - Collections
Tata Communications · Mumbai
Job description
About the role
The Customer Service Executive – Collections will support the billing team in day‑to‑day operations, ensuring that customer accounts are accurately maintained and that billing information reaches customers promptly. The role requires a detail‑oriented individual who can work under guidance to achieve high‑quality outcomes and meet collection targets.
Key responsibilities
- Maintain customer accounts and verify that billing is accurate.
- Deliver billing statements to customers’ addresses.
- Achieve collection targets and reduce outstanding debt buckets.
- Track payments, process expenditures, handle invoices and expense claims.
- Reconcile processed payments and analyse account activity.
- Generate monthly reports and provide analytical insights.
Required profile
- Graduate in accounting or finance.
- 0‑4 years of relevant experience.
- Ability to seek appropriate guidance and deliver quality outcomes.
Required skills
- Proficiency in Microsoft Excel.
- Proficiency in Microsoft Outlook.
- Understanding of basic accounting procedures.
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Tata Communications
Mumbai
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