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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Associate – Voice
Accenture in India · Gurugram
Job description
About the role
Accenture is seeking a Customer Service Associate – Voice to join its call‑center team. You will provide front‑line assistance to customers, handling inquiries and resolving issues in a fast‑paced environment.
Key responsibilities
- Address routine customer problems by following established guidelines and precedents.
- Interact daily with team members and supervisors to ensure smooth operations.
- Follow detailed instructions for daily tasks and new assignments.
- Make decisions that affect your own work output while contributing to team goals.
- Work rotational shifts as required.
Required profile
- 1 to 3 years of relevant experience.
- Any graduation degree.
- Proficient German language skills.
- Ability to perform under pressure, work well in a team, and adapt to changing situations.
Required skills
What we offer
- Opportunity to work for a global professional services leader.
- Exposure to a diverse client base across multiple industries.
- Development of customer‑service expertise in a multilingual environment.
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Accenture in India
Gurugram
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