Customer Care Executive
InfoWryt Solutions LLP · Bengaluru
Job description
About the role
We are seeking enthusiastic Customer Care Executives to join our fast‑growing healthcare call centre. In this role you will be the first point of contact for potential customers, handling both inbound and outbound calls, providing information, and converting interest into bookings or sales.
Key responsibilities
- Answer customer inquiries professionally over the phone.
- Deliver high‑quality service while converting hot leads into sales.
- Identify customer needs and guide them through our healthcare products and services.
- Follow up on leads to ensure satisfaction and successful bookings.
- Collaborate with teammates according to a roster‑based shift schedule.
- Achieve daily targets and maintain quality standards.
Required profile
- Fluent communication in English, Hindi and a regional language.
- Strong interpersonal confidence on calls.
- Ability to handle both sales and service interactions.
- High adaptability to work rotational shifts.
Required skills
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Published 1 month ago
Expires 1 week from now
50 views · 0 interested
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InfoWryt Solutions LLP
Bengaluru
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