Community Manager

About the role

Balance Nutrition is seeking a creative Community Manager to build and nurture its global online community. The role combines community engagement, influencer collaborations, and performance‑driven marketing to turn interactions into qualified business opportunities.

Key responsibilities

• Develop and grow the brand’s community across social media, WhatsApp and email channels.
• Identify and partner with influencers, creators, healthcare professionals and media outlets.
• Plan, design and execute end‑to‑end influencer campaigns, brand collaborations and PR initiatives.
• Create engaging content such as UGC, customer stories, webinars, podcasts and live sessions.
• Manage community interactions, respond to queries and ensure timely engagement.
• Oversee campaign CTAs, customer journeys and marketing funnels to boost lead generation and conversions.
• Collect feedback, run polls and translate insights into actionable improvements.
• Collaborate with Brand, Content, Performance Marketing and Sales teams to align objectives.

Required profile

• 2–5 years of experience in community management, influencer marketing, brand partnerships or digital marketing.
• Strong communication and stakeholder‑management abilities.
• Proven track record of executing campaigns from concept to completion.
• Experience in health, wellness, fitness or lifestyle sectors is a plus.

Required skills

• Social media management
• WhatsApp marketing
• Email marketing
• Influencer outreach
• Campaign analytics