Client Advisor – Luxury Retail

About the role

We are seeking a motivated Client Advisor to join our flagship store in New Delhi. In this role you will deliver a personalized, high‑touch experience that turns each customer’s vision into a Gucci creation, reinforcing the brand’s reputation for exceptional craftsmanship and service.

Key responsibilities

• Achieve individual sales and service KPIs by leveraging data and performance tools.
• Utilise cross‑selling and upselling techniques to maximise transaction value.
• Create an engaging, emotional client experience in line with hospitality guidelines.
• Build strong, lasting relationships with clients from the moment they enter the store.
• Combine styling knowledge with mix‑and‑match expertise to meet client needs.
• Develop and expand a local and international client base, recruiting top‑tier customers.

Required profile

• Previous experience in a high‑end luxury or fashion brand, or hospitality.
• Proven track record of meeting or exceeding sales targets.
• Passion for Gucci and deep knowledge of luxury fashion.
• Ability to thrive in a fast‑paced, high‑pressure environment.
• Fluent English; additional languages are a plus.
• Flexibility to work varied hours, including weekends.

Required skills