Captain Waiter

About the role

Studio Fig is seeking a full‑time Captain Waiter to lead the dining floor at its Gurugram location. You will be the primary point of contact for guests, ensuring a mindful and attentive dining experience that reflects the studio’s plant‑forward philosophy.

Key responsibilities

• Oversee the dining floor and coordinate table service throughout each shift.
• Welcome guests, guide them through the menu, and take and manage orders.
• Collaborate with kitchen and bar teams to guarantee timely and accurate delivery of food and beverages.
• Supervise and mentor service staff, supporting training and performance standards.
• Maintain hygiene, food safety, and service quality standards.
• Handle guest feedback or concerns promptly and professionally.
• Participate in daily briefings and adhere to Studio Fig policies.
• Work closely with the team to deliver an elevated, mindful dining experience.

Required profile

• Strong customer‑service orientation with a professional hospitality demeanor.
• Solid knowledge of food‑and‑beverage operations and basic food‑safety practices.
• Effective communication skills for interacting with guests and coordinating with staff.
• Previous experience in a captain, head waiter, or similar supervisory role.
• Ability to lead, mentor, and manage busy shifts while staying calm under pressure.
• Attention to detail, strong organizational abilities, and commitment to hygiene and quality.
• Flexibility to work shifts, weekends, and holidays as required.

Required skills