Business Development Representative

About the role

The Business Development Representative will support the sales team by handling customer queries, monitoring competitor activity, and ensuring product quality in the market. You will help grow new business opportunities and build lasting relationships with retailers and end‑customers.

Key responsibilities

• Monitor and communicate distributor volume targets on a daily basis.
• Ensure distributors meet model stock requirements for all brands and pack sizes.
• Achieve all relevant sales KPIs within the area, including pricing, availability and visibility.
• Conduct weekly calls with retail customers in the assigned territory.
• Maintain a presentable sales team and enforce corrective actions for non‑compliance.
• Deliver effective after‑sales service and maintain professional appearance at all times.
• Establish and maintain communication channels to foster strong customer relationships.
• Provide timely feedback to customers and management on any concerns.
• Respond promptly to customer queries and ensure required trade documentation is always on hand.

Required profile

• Degree or diploma in Sales, Marketing, Business Administration or a related field.
• Disciplined and hard‑working attitude.
• Minimum of 1 year experience in marketing and distribution of fast‑moving consumer goods (FMCG).

Required skills