B2B Logistics Executive

About the role

The B2B Logistics Executive will manage end‑to‑end shipment operations for our business‑to‑business customers. You will coordinate pickups, deliveries, and ensure smooth dispatches while maintaining strong relationships with transport partners and internal teams.

Key responsibilities

• Coordinate first‑mile pickups with third‑party partners for full‑truck‑load (FTL) and less‑than‑truck‑load (LTL) shipments.
• Ensure timely, appointment‑based deliveries for clients such as Zepto, Blinkit, Swiggy Instamart, and others.
• Follow up with transporters to secure vehicle placement and monitor shipment movement.
• Track shipments, manage proof‑of‑delivery (POD) collection, and resolve delays or escalations.
• Collaborate with warehouse teams to guarantee smooth dispatch operations.
• Provide regular updates to category points of contact and internal stakeholders.
• Maintain daily shipment trackers and prepare MIS reports.
• Own urgent operational issues and drive quick resolutions.

Required profile

• Strong follow‑up and coordination abilities.
• Experience in vendor or transporter management.
• Excellent communication and escalation handling skills.
• Effective time‑management and problem‑solving under pressure.

Required skills

• Excel