Assistant Manager - Quality

About the role

The Assistant Manager – Quality supports the Regional Quality Centre in ensuring consistent quality, food safety, and compliance across manufacturing sites. Working closely with unit quality teams, regional leadership and cross‑functional partners, the role drives risk management, performance improvement and capability building throughout the region.

Key responsibilities

• Support implementation and governance of quality and food‑safety standards across assigned sites.
• Monitor site quality performance against regional KPIs and prepare periodic performance reviews.
• Analyse quality data, consumer complaints, audit findings and develop dashboards and management reports.
• Lead investigations of significant or recurring quality issues, applying structured problem‑solving tools.
• Review CAPA effectiveness, replicate successful corrective actions and ensure sustainability.
• Provide guidance on quality standards, regulatory requirements and system expectations.
• Support internal, external and customer audits, track findings and drive closure actions.
• Identify systemic compliance gaps and champion regional improvement initiatives.

Required profile

• Strong analytical mindset with the ability to identify emerging risks from data trends.
• Proven capability to lead investigations and facilitate structured problem‑solving.
• Experience working cross‑functionally with quality, manufacturing and regional teams.
• Ability to develop clear reports, dashboards and management summaries.

Required skills

• Root‑cause analysis tools (5 Why, Fishbone diagram).
• Failure Mode and Effects Analysis (FMEA).
• DMAIC methodology.
• Pareto analysis.
• CAPA management.
• Data analytics and dashboard creation.