Assistant Manager Front Office

About the role

The Hyatt Regency Kolkata is seeking an Assistant Manager for its Front Office. Reporting to the Front Office Manager, you will help ensure smooth daily operations of the front desk, aligning with Hyatt’s corporate strategies and brand standards while delivering exceptional service to guests. You will assist with the efficient running of the department and work to meet the expectations of employees, guests, and owners.

Key responsibilities

• Assist the Front Office Manager in overseeing front desk activities, including check‑in, check‑out, and guest inquiries.
• Support the efficient running of the department in line with Hyatt International’s corporate strategies and brand standards.
• Help meet the expectations of employees, guests, and owners through proactive problem solving.
• Collaborate with other hotel departments to ensure seamless guest experiences.

Required profile

• Minimum two years of experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel environment.
• Strong communication abilities and proven customer‑relation skills.

Required skills