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Assistant Manager – Front Office

HYATT Hotels · Pune/Pimpri Chinchwad et périphérie

🇬🇧 English

Job description

About the role

The Assistant Manager – Front Office will support the efficient operation of the hotel’s front desk, ensuring alignment with Hyatt International’s corporate strategies and brand standards. This role works closely with the Front Office Manager to deliver exceptional service to guests, employees, and owners.

Key responsibilities

  • Assist in the day‑to‑day management of front desk operations.
  • Ensure compliance with corporate strategies, brand standards, and service expectations.
  • Support the Front Office Manager in supervising staff and handling guest inquiries.
  • Help maintain high levels of guest satisfaction and operational efficiency.
  • Collaborate with other departments to resolve issues and improve service delivery.

Required profile

  • Minimum 2 years of experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel.
  • Strong communication and customer relations abilities.

Required skills

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    Published 3 months ago

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    HYATT Hotels

    Pune/Pimpri Chinchwad et périphérie