This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Assistant Manager – Front Office
Hyatt Regency · Gurgaon
Job description
About the role
The Assistant Manager – Front Office will support the Front Office Manager in ensuring smooth daily operations of the hotel’s front desk. This role aligns with Hyatt International’s corporate strategies and brand standards while delivering exceptional service to guests, employees, and owners.
Key responsibilities
- Assist in managing front desk activities, including check‑in, check‑out and reservations.
- Supervise and coach front office staff to maintain high service standards.
- Handle guest inquiries, complaints and special requests promptly and professionally.
- Coordinate with housekeeping, security and other departments to ensure seamless guest experiences.
- Monitor and enforce brand standards and operational procedures.
- Prepare daily reports and maintain accurate front office records.
Required profile
- Minimum 2 years experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel.
- Strong communication and customer‑relation abilities.
- Ability to work under pressure and meet guest and owner expectations.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Hyatt Regency
Gurgaon
Related job offers
-
Manager - Concept & Development Chef
Nestle Operational Services Worldwide SA Gurgaon -
Housekeeping Manager
Hyatt Place Gurgaon -
Restaurant Manager – Japanese Cuisine
Hyatt Regency Gurgaon -
Front Desk Receptionist – Hotel & Resort
Aaryam Hotel and Resorts Sawai Madhopur -
Hausdamenassistent (m/w/d)
Jobster Ben