Assistant Manager – Banquets

About the role

The Assistant Manager – Banquets will oversee planning, coordination and execution of banquet events, conferences and special functions at Fairmont Agra, ensuring seamless service delivery and guest satisfaction.

Key responsibilities

• Supervise and train banquet staff, including servers, bartenders and kitchen personnel.
• Manage banquet budgets, pricing strategies and revenue optimisation while maintaining profitability.
• Develop and maintain relationships with clients, corporate accounts and external vendors to secure repeat business.
• Coordinate with culinary team to customise menus and ensure food quality meets standards.
• Monitor inventory, equipment maintenance and supplies for efficient operations.
• Handle client inquiries, special requests and post‑event reporting.
• Conduct quality‑assurance inspections during events and liaise with other hotel departments for integrated service delivery.

Required profile

• Minimum 3‑5 years of experience in banquet management, events coordination or hospitality operations.
• Proven track record of managing large‑scale events and conferences.
• Strong knowledge of food and beverage operations, menu planning and catering standards.
• Hospitality management qualification or diploma preferred.
• Ability to work flexible hours, including evenings, weekends and special occasions.

Required skills

• Proficiency with banquet management software.
• Experience using hotel property management systems (PMS).
• Familiarity with event management software.
• Knowledge of customer relationship management (CRM) systems.

What we offer

• Come As You Are – inclusive workplace culture.
• Work with purpose and opportunities to grow, learn and enjoy.
• Explore limitless possibilities within Accor.