Assistant Housekeeping Manager

About the role

The Assistant Housekeeping Manager supports the Housekeeping Manager in delivering high‑quality cleaning and guest‑room services across the hotel. Reporting to senior management, the role ensures that departmental operations align with Hyatt International’s corporate strategies, brand standards and the expectations of employees, guests and owners.

Key responsibilities

• Oversee daily housekeeping operations to maintain cleanliness and guest satisfaction.
• Coordinate staff scheduling, training and performance monitoring.
• Ensure compliance with Hyatt brand standards and corporate policies.
• Manage inventory of linens, amenities and cleaning supplies.
• Monitor quality control and conduct regular inspections of guest rooms and public areas.
• Collaborate with other departments to address guest requests and resolve issues promptly.

Required profile

• Diploma in Hospitality or Tourism Management (preferred).
• Minimum two years experience as an Assistant Housekeeping Manager or similar role in a large hotel operation.
• Strong problem‑solving, administrative and interpersonal abilities.
• Ability to lead and motivate a diverse housekeeping team.
• Commitment to uphold brand standards and guest service excellence.

Required skills