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This job expired on 06/09/2026. It no longer accepts applications.
Area Manager – Service Centre Operations
Acko · Chennai
Job description
About the role
The Area Manager will lead on‑ground execution for ACKO Drive Service Centres in Chennai, acting as the critical link between franchise workshops and ACKO’s central teams. This role ensures that service centres operate under standardized SOPs and deliver a consistent, high‑quality customer experience.
Key responsibilities
- Drive day‑to‑day execution across all ACKO service centres in the assigned city.
- Serve as the primary liaison between franchisee workshops and ACKO’s internal teams.
- Monitor and enforce operational discipline and strict adherence to SOPs.
- Ensure consistent delivery of high‑quality customer service across the network.
- Oversee the implementation of standardized processes in a multi‑brand, franchise‑led model.
Required profile
- Proven ability to manage franchise or multi‑brand service centre operations.
- Strong focus on operational discipline and SOP compliance.
- Capability to maintain high standards of customer experience.
Required skills
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Acko
Chennai