Analyst-I, Invoice Support

About the role

Kraft Heinz is hiring an Analyst-I for Invoice Support in Ahmedabad, India. The role manages purchase and third-party invoices within agreed turnaround times, with a strong focus on accuracy and control, and acts as the main point of contact for vendors and internal stakeholders on invoice status and payment updates.

Key responsibilities

• Manage purchase and third-party invoices within agreed turnaround timelines, with strong focus on accuracy and control
• Track invoice status from receipt through closure, including processing, follow-up, resolution of discrepancies and payment visibility
• Review and manage Statement of Account positions, ageing, open items and pending follow-ups
• Act as primary contact for vendors and internal stakeholders on invoice status, payment updates, discrepancies and issue resolution
• Coordinate with cross-functional stakeholders to resolve invoice blocks, documentation gaps, system issues and approval delays
• Monitor operational metrics and KPIs, identify gaps, run root cause analysis and support corrective actions
• Prioritise urgent, overdue-risk and escalation-sensitive items to reduce service impact
• Support process standardisation, documentation updates and continuous improvement, including workflow simplification and better controls
• Support knowledge sharing, cross-training and backup readiness

Required profile

• 4-6 years of experience in invoice processing, logistics operations or supply chain support roles
• Strong ownership mindset with high attention to detail and follow-through
• Ability to manage multiple stakeholders, priorities and operational issues in a structured way
• Good analytical and problem-solving skills, including root cause analysis
• Strong written and verbal communication skills in English
• Customer-centric, action-oriented and comfortable in a fast-paced operations environment

Required skills

• Strong working knowledge of SAP and proficiency in Excel
• Working knowledge of SRM and Ariba
• Exposure to Excel Macros or automation tools is an added advantage