Airline Ticketing Executive
Forex Global Service · Coimbatore
Job description
About the role
The Airline Ticketing Executive will serve as the primary point of contact for passengers at Coimbatore Airport, handling ticket sales, reservations, and related inquiries. This role ensures smooth travel experiences by providing accurate information and processing transactions efficiently.
Key responsibilities
- Answer passenger questions regarding flight schedules, seat availability, fares, and reservations.
- Schedule and modify flights based on customer needs, including checking weather conditions and making necessary adjustments.
- Collect payments for tickets using cash, credit cards, checks or money orders and issue receipts.
- Explain airport rules, boarding procedures, and applicable fees and taxes to travelers.
- Process refunds for lost, damaged, or incorrectly booked tickets.
Required profile
- Strong verbal and written communication abilities.
- Basic mathematical competence for fare calculations.
- Excellent interpersonal skills and a customer‑focused attitude.
Required skills
- Computer literacy for data entry and reservation systems.
- Fast and accurate typing skills.
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Published 2 weeks ago
Expires 1 month from now
30 views · 0 interested
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Forex Global Service
Coimbatore
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