Account Manager – Partner Relations

About the role

The Account Manager will be based on‑site in Belgaum and will own the relationship with partner preschools that use Kreedo’s end‑to‑end early‑childhood solutions. You will ensure smooth implementation, high partner satisfaction, and identify opportunities to expand services.

Key responsibilities

• Coordinate with school owners and administrators to understand their needs and guide them on curriculum, materials, and training.
• Track account performance, handle queries, and resolve concerns promptly.
• Support onboarding, training, and ongoing service delivery in close collaboration with internal teams.
• Identify and pursue opportunities to upsell or expand Kreedo’s solutions within existing accounts.
• Provide feedback to improve products and processes based on partner experiences.
• Maintain accurate records of interactions and partner progress using CRM or account‑management tools.

Required profile

• Strong client relationship and account‑servicing abilities with a focus on long‑term partnership building.
• Experience in education services, preschool operations, or early‑childhood solutions.
• Excellent communication, presentation, and interpersonal skills for engaging school owners, teachers, and internal teams.
• Organised, able to manage multiple stakeholders and track performance metrics.
• Bachelor’s degree in Education, Business, Management or related field; prior account‑management or customer‑success experience preferred.

Required skills

• Proficiency with CRM software or similar account‑management tools.