Account Manager

About the role

The Account Manager will be based in Bengaluru and will own the full lifecycle of customer relationships for Mecwin Technologies. You will act as the primary point of contact for key accounts, ensuring smooth onboarding, ongoing communication, and high‑level service delivery.

Key responsibilities

• Onboard new clients and maintain regular contact to understand their needs.
• Coordinate with engineering, production, logistics and service teams to guarantee timely delivery and issue resolution.
• Prepare proposals, negotiate terms within company guidelines, and track account performance.
• Identify upselling and cross‑selling opportunities to grow revenue.
• Maintain accurate records in CRM tools and generate performance reports.
• Monitor market trends and customer feedback to improve service quality.

Required profile

• Proven account management experience in an industrial or manufacturing environment.
• Strong stakeholder management and customer‑service orientation.
• Ability to work on‑site in a fast‑paced manufacturing setting and travel to customer locations when required.
• Bachelor’s degree in Business, Engineering or a related field.

Required skills

• Proficiency with CRM systems.
• Advanced use of Microsoft Excel, PowerPoint and Word.
• Data tracking and reporting for account performance.