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This job expired on 19/07/2026. It no longer accepts applications.
Account Manager
BizzDeck · Kozhikode
Job description
About the role
The Account Manager will identify the needs of both new and existing customers, ensuring they achieve success with our product. By establishing strong communication channels with clients and internal teams, you will help resolve issues, drive product adoption, and support overall customer satisfaction.
Key responsibilities
- Work cross‑functionally with all stakeholders to support customer success.
- Create and maintain relationships with customers to understand and meet their needs.
- Visit customers on‑site to uncover growth opportunities within our platform.
- Collaborate with internal teams to address and mitigate customer issues.
- Identify upsell and cross‑sell opportunities based on customer usage.
- Produce and manage reports on the health of customer accounts.
Required profile
- Previous experience in account management or a client‑facing role.
- Strong articulation and communication skills.
- Willingness and ability to travel as required.
Required skills
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BizzDeck
Kozhikode